Effective Tuesday 2/8/22, customers will be required to input the facility name of both the shipper and receiver in order to purchase a pickup request in Modal-X. Having the facility names at the time of purchase will allow TDIS to more quickly and efficiently search for driver capacity, leading to improved customer response time and capacity updates in Modal-X.
Users will still be able to access rate quotes without this information, but we encourage users to have accurate shipper and receiver information ready for a smooth quoting and booking process.
Please reach out to TDISpricing@ns-direct.com if you have any questions, or if you are in need of assistance.