Rail Service Restored

Tuesday, September 19, 2023

Rail service has been restored to the Ayer Intermodal Facility following a temporary closure resulting from multiple weather-related washouts on Monday, September 11th.


Rail service has also been restored between Toledo, OH and Buffalo, NY, following planned bridge maintenance in Conneaut, OH. The maintenance project was unexpectedly delayed after one of the cranes supporting the project experienced mechanical troubles.


Norfolk Southern Intermodal provides 24/7 automated information services for shipment tracing, billing verification, and storage charges (including the Last Free Day) through our Touch-Trace voice response system at 800-497-2919. Customers and dray carriers can also utilize AccessNS for information concerning their shipments.