Claims
Avoiding Freight Claims
At Triple Crown Services, Inc. our goal is to deliver your freight incident free. We will work with you to avoid damage claims. In an effort to reduce damage claims, TCS can make arrangements for a Norfolk Southern Loading Securement Solutions representative to explain proper loading, blocking and bracing techniques.
Filing a Freight Claim with TCS
In the unfortunate event that you do need to file a claim, we will accept any standardized claim form along with the following:
- Manufacturer's invoice
- Salvage allowance
- Pictures
- Other supporting documentation
Please remember that freight claims must be received within 9 months from date of delivery.
TCS shall not be liable for any claims of less than a minimum claim amount of $250.00
You may submit your freight claim via email, fax or other mail service to:
Triple Crown Services, Inc.
Attn: Freight Claims Dept.
3 Valley Square, Ste 210
512 Township Line Rd
Blue Bell, PA 19422Phone: (877) 250-2902
Fax: (404) 877-0448
tcsclaims@triplecrownsvc.com
Please note all claims for damage to private equipment must be sent directly to Norfolk Southern for processing. Please see their Private Equipment Billing Guidelines for more information.
