Important - Changes to Your Modal-X Acct

Tuesday, July 23, 2019

Dear Valued Customer,

This notification is to remind you of upcoming security changes to our Modal-X website. As a result of these modifications, all accounts will require new passwords. You will continue to use your email address as a username.

On the afternoon of Tuesday, July 30th, a temporary password will be emailed to you. Please type the password and DO NOT CUT AND PASTE. This password will be necessary for initial login on Wednesday, July 31st, at which point you will be prompted to set a new password. New passwords must be exactly 8 characters in length. You will also be prompted to answer 3 security questions. Please save/record this information.

Please note that Google Chrome is the preferred browser for accessing Modal-X.

If you have any questions, please feel free to contact your TDIS representative or email TDISCustomerService@NS-Direct.com. Thank you for your time and ongoing support in maintaining the security of our sites.